Overall: Ninja RMM is a functional and incredible RMM software. Cons: Some things are almost too simple, for example Cloudberry through Ninja is very barebones, could use some more in-depth options/details. Alternatives to NinjaRMM. Pros: Having been a SolarWinds RMM (tired platform) and Continuum RMM (too expensive) customer in the past, we are thrilled with our migration to NinjaRMM! Integration with third party software. It helps to work at full strength even in a low workforce. Just make them a Ninja account, no more RDP!! Cons: The implementation process was time taking. Cons: It's a little pricey. Can't cancel a script once you initiate it, this isn't usually an issue but once in a while it would be nice. Support is always helpful. NinjaRMM is the easiest RMM you'll ever use. Manage your business the way you want to. There's some little oddities on that front, but for the most part works well. Deployment, User, Has automation abilities to manage monitoring and support. The ease of finding and connecting to users that are having an issue alone makes Ninja great, but all of the other features like reporting and remote management make it a must-have. Overall: In my opinion, there is no reason to use any other RMM than Ninja. "The support ticket system is quick and easy to use as a technician and it's great that customers just have to send a simple email to create a support ticket." They offer a fantastic service, that makes my life as an administrator simply better. NinjaRMM is the world's easiest-to-use unified endpoint management platform. We work hard to make sure our platform is simple to use, offers a beautiful UI, and … Overall: Overall, Ninja has definitely improved productivity and response time. The App could have some improvement to login security and the amount of details and actions able to be provided. We wanted to give users a modern, more intuitive RMM platform so MSPs and IT … Everything from product to support is excellent. Cons: Well - no software is perfect. Bottom line: I FEEL supported by anyone I work with at NinjaRMM. Cons: Although a necessary evil these days, the additional prompts to enter a 2FA code when adding a new user or making a minor configuration change are cumbersome since we already had been authenticated with 2FA when logging in. Pros: All tools included are practical to the management of my customers and their computer endpoints: no distractions or hard-to-find information. Pros: The pricepoint is exactly where we need it to be. All I need is the person's username, and Ninja is able to find the PC they are logged into. The NinjaRMM program will send an alert to the Nivek Help Desk ticketing system … This was the first RMM we worked with which by default had TWO remote access tools. Overall: Overall its a great experience. Starting Price: $355.00/one-time/user. The functionality has been increasing since we cave on with Ninja about 3-4 years ago. Two-way Sync for Ticketing Resetting a NinjaRMM alert will close the ticket … It's a very vital tool for businesses to have this RMM. Pros: Ninja RMM makes monitoring more convenient and in realtime. NinjaRMM by NinjaRMM Visit Website . I can search across all of our clients simultaneously and it just finds the PCs, I click it, I connect through Teamviewer, and I can help the person. NinjaRMM alerts sync automatically to Autotask tickets. Powerful analytics provide unmatched insight – enabling you to view your business from every angle: incidents, assets and opportunities. I will update review if I face any in the future. Cons: Truly, I cannot think of any cons with this software. Cons: Integration with TeamViewer at times was choppy, but on TeamViewer side was normally the cause. Pros: Very easy to use It makes remotely managing client machines simple and intuitive. Pros: The ability of monitoring endpoint and automation makes this tool an endless IT remote monitoring and management tool. Create your own custom dashboards. We love the ease of navigation through the portal and alerting, patching, and remote access are simple to configure and use. Made our help desk process much more fluid. The aspects of the title and some information do not always flow down from the parent ticket to its child tickets. You can create client accounts with restrictions, and also have Teamviewer access when needed. Tutorial how to Connect NinjaRMM Remote Desktop On Windows 10.Remote Desktop or RDP helps users connect to another computer over a network connection with a graphical interface and is developed by … Atera by Atera Remove. NinjaRMM was designed with one purpose: to simplify the complex workday of MSPs and IT professionals. I understand that I can withdraw my consent at anytime. Endpoint Security Take control of endpoint security with our … ConnectWise Manage's help desk platform and ticketing system … If they were I could not afford them;). All Rights Reserved. Highly recommended. Remove. I can't say it's very easy to use but in terms of monitoring, it will do your job as expected. Cons: Me and our IT staff haven't faced any issues so far with this. My IT business is 10 years old and NinjaRMM is my 5th and final RMM. Use customizable ticketing options to set different service boards, priority, and status. Excellent technical support. Customize reporting and billing for each client's needs. Overall: NinjaRMM has become MY essential business. I am very pleased overall. Don't be a commodity – deliver best-in-class service that can't be replaced. Start a free trial of the #1 RMM on G2 Crowd. "I found the overall software quite user friendly … The ability to install Windows OS patches directly from a WSUS (Windows Server Update Services) system. Overall: Nothing bad to say about this company. Aside from that, this product has really saved me time and effort over and over again through my everyday work routine, and we have been suggesting to every one of our clients to join us in using NinjaRMM. NinjaRMM works with managed service providers of all sizes … I am not going anywhere anytime soon. Pros: Information and Alerts are very informative in most cases. It gives users a modern and intuitive RMM platform so that MSPs and IT professionals can easily manage their devices, across all … Pros: It is easy to use and setup. Weighing in at 20MB Choose from hundreds of widgets. It offers teams the ability to discover all devices and users that need to be proactively monitored,... SolarWinds® RMM® is a cloud-based IT solution that makes it easy for MSPs to deliver valuable technology services within hours, not weeks or months. With this integration, all your NinjaRMM devices and … Cons: Currently you are unable to schedule something for next machine check-in, it has to be scheduled based on time only. I thought it was based on NMS installs but turns out it is per device not per listener. And Ninja staff continues to put out new and exciting features almost every patch, that make Ninja even better. For NinjaRMM … The platform simply just works! With the number of new vulnerabilities rising... Kaseya VSA is a next-generation remote monitoring and management (RMM) software for Managed Service Providers (MSP) and IT enterprises. Right-click on the ad, choose "Copy Link", then paste here → I can't give a full 5/5 stars because of the issue with TeamViewer not always connecting on the first attempt. Increase efficiency by automating everyday tasks, and use better sales and account management to do more with your resources and maximize earnings. You can customize alerts that you want to trigger. It has been reliable and regularly updates with feature additions. Overall, Ninja RMM is a significant tool for endpoint management. Run your MSP business through a seamless two-way integration between RMM and PSA. Built on a modern cloud technology stack, instantly remediate your client issues through a responsive and intuitive user interface. The team liked NinjaRMM for its interface, customer service and easy onboarding, and used the solution for 2-3 years. Two-way Sync for Ticketing Resetting a NinjaRMM alert will close the ticket … NinjaRMM will sync device roles and devices to Autotask configuration items for asset tracking. Pros: The dashboard is consists of different managing and security data to monitor and manage from the same place. It helps me to monitor the data in real-time. We provide up-to-the minute insights into workstation, laptop, server, network device, and virtual machine performance and … Its UX is undoubtedly the best in the RMM tool. The ability to see performance, files, programs, etc all in one spot is extremely efficient. NinjaRMM was built for the next generation of IT management. Sometimes a simple restart of the service fixes it, but sometimes we just have to wait a little bit. Being able to be alerted of when a server or organization has gone offline, before the client even calls. If you're looking to support your clients and manage IT more efficiently, turn to NinjaRMM. Please provide the ad click URL, if possible: © 2020 Slashdot Media. "I found the overall software quite user friendly … I agree to receive quotes and other information from sourceforge.net and its partners. It's simple to use, and an amazing entry point into remote management. The alerts and dashboard overview of everything going on is also very helpful. Everything’s accounted for in a single version of the truth. The issue alert is a great addition to its functionality. Overall: Overall I love the product and am very happy with it. Solve IT problems at the speed of business with ConnectWise Automate. Worauf warten Sie noch? ... NinjaRMM … Has a mobile app to allow to quickly check status of Servers and Users, while also able to run scripts directly through the app. Scheduled scan and tracking. Visit Website . Cons: There is a learning curve in this software. NMS licensing is expensive for what you get. Cons: TeamViewer has issues sometimes. Best automation option. The pros far outweigh the bad. Atera vs NinjaRMM. But overall it's an excellent RMM. Remove All Products Add Product Share. … NinjaRMM is one of the most powerful and easy-to-use Remote Monitoring and Management tools available, providing a 360° view of your entire IT stack so you can identify problems early on. A robust remote monitoring and management (RMM) platform, ConnectWise Automate helps boost the effectiveness of IT teams. Their support has been on point. Cons: It can be very buggy at times. By enabling the native TeamViewer … Customizable ticketing options to select different service boards, priority, and status. Real-time monitoring of network data. If that doesn’t work (unusual) spin up a Remote Desktop session that’s secured. Compare KACE Systems Management Appliance vs NinjaRMM. The support staff is above average, to say the least. I look forward to any updates and improvements or integrations to come! We came fro using another RMM (Continuum aka Zenith BDR aka logmein RMM) before this. 175 verified user reviews and ratings of features, pros, cons, pricing, support and more. Cons: Really nothing. No other cons. NinjaRMM is an ITSM solution for small and midsize businesses in education, health care, manufacturing, IT and more. it was a great experience using this. Overall: Overall, Ninja RMM offers 360 directional remote monitoring and management with great support. Its interface is streamlined and makes visualization of the entire IT facility easy. When support is needed, their assistance is very helpful. Click URL instructions: Deployment. Administrator, Administrator, Atera is a cloud based all-in-one remote monitoring & management (RMM) platform for MSPs & IT pros. Atera's secure … Ability to Run and Access Command prompt and windows services with out interfering with the user. Please don't fill out this field. Thinfinity Remote Desktop allows users to securely access computers from any device with an HTML5 browser. I really like the ability to deploy software from the portal. The design and its services are easy to adopt. You seem to have CSS turned off. Cons: One-off support for a user that is not already on Ninja can be a bit challenging, but it's nothing we can't work around. Cons: Nothing so far in my or my team's usage for remote monitoring. Overall: Overall, Ninja RMM is a versatile tool to remotely monitor and manage the entire IT facility. You have to click the back button on your browser which is blah. The world's first security centric remote monitoring and management (RMM) platform, NinjaRMM enables IT professionals to monitor and manage the entire IT stack with full automation all within a … It greatly simplifies remote management and definitely makes life much easier. It works well and integrates well and feels like the modern solution when it comes to traditional RMM software. NinjaRMM is an IT service management software that offers a comprehensive IT monitoring and remote management toolset. The foundation of this technical experience are the great people behind the design that take my job as serious as I do. Pros: It has many features in one spot to help me manage my users PCs. Simple interface Clear graphical dashboards place alerts front and center so you can focus on what needs you most. Key features include network monitoring and task automation tools, remote controls, … User, What is NinjaRMM? Get the Autotask integration configured and running in just 5 minutes. Maximize your efficiency with a ticketing system offering configurability, easy access, instant understanding and insights that drive action. It doesn't always open even if the service is running on the remote PC. Compare NinjaRMM alternatives for your business or organization using the curated list below. New dashboards to keep NinjaRMM users up-to-date on the most pressing … Overall: Have used quite a few different RMMs and between UI/UX and functionality, we decided to use Ninja. End user integration is awesome. The KACE SMA could improve the ticketing process of projects. Learn more at: www.ninjarmm… The installer was nearly 500MB download. Exceed their expectations with Continuum Command, a ConnectWise solution, our MSP RMM software that provides proactive tools and NOC services—regardless of device environment. Cons: It worked great for me. I liked that being able to get full security alert and automation. They help me run my business. Simplify your remote access tasks by connecting from NinjaRMM to any device in just one click, using either TeamViewer or Splashtop. But you most definitely get what you pay for. Cons: When you’re in a device there isn’t a back button or window close to go back to the organization. Deployment, User, You can see some logs and other details about a device even if it is offline. Provide superior, more responsive customer service. Overall: Overall I really do love the product. NinjaRMM is the premiere Cloud RMM Software for MSPs and IT Pros. Overall: NinjaRMM is powerful remote management and monitoring tool. Kudos to the team at NinjaRMM! NinjaRMM stays on top of the ever-changing software world in all of their integrations. Alerts are great for catching problems proactively, such as detecting SMART status of failing HDDs before they become a problem. I liked its streamlined interface and functions of remote monitoring. 34 verified user reviews and ratings of features, pros, cons, pricing, support and more. Atera's fixed cost pricing model helps IT businesses of all sizes grow with no extra... Don’t settle when it comes to managing your clients’ IT infrastructure. Cons: No cons. The platform features search and connect through TeamViewer, antivirus integration, real-time alerts, managed patching, automation, software inventory, and reporting. Monitor all the disk usage, memory, etc of all your devices with the ability to remote file transfer, reset services, etc. Fast, reliable and responsive RMM. Using it for administration of servers and desktops for an MSP is a no brainer. Don’t let a form stop you from trying NinjaRMM for 14 days. Robust assets tracking and reports are excellent. Overall: Overall experience is excellent. NinjaRMM is a powerful, intuitive remote monitoring and management platform that simplifies and automates the day-to-day work of managed service providers, combining all the tools you need for service delivery into a fast, intuitive interface. Administrator, Overall: I've been using NinjaRMM for 8+ months at my job and I couldn't imagine my job without it! Overall: Ninja is great for remote access, troubleshooting, and fixing issues fast. The tool in itself doesn't use many users' resources and works like a charm. Great UI and makes managing of the devices easy graphically Multiple ways to access devices (TeamViewer, Splashtop, CLI) I have 1 central location to manage all client devices, and with email notifications for so many customizable alerts we can be as proactive as possible with our IT support. Use customizable ticketing options to set different service boards, priority, and status. Pros: It's all in the cloud online. Cons: It feels a bit restrictive at times. Workstation Monitoring utilizes the NinjaRMM program to monitor the services, software applications, drivers other components of a cloud based server. Overall: I’m very happy with Ninja. (This may not be possible with some types of ads). checking for and approving updates is easy. Nothing to share about cons. Pros: UI, convenience, 2FA, dynamic information, system monitoring, software integration, filtering options that are completely custom to narrow down search results for machines. That is priceless. There is a bit learning curve but not as compared to others. They have never failed to help me remediate an issue, or respond in a timely manner. ConnectWise Manage leverages our proprietary and market-leading ticketing system, which allows technology solution providers to provide best-in-class support to their customers. Pros: Realtime monitoring and management for the whole network No credit card required and full access to all features during the trial process. NinjaRMM provides intuitive, cloud-based remote monitoring and management software purpose-built to improve the efficiency and effectiveness of IT delivery through an exceptional user experience, … Pros: With NinjaRMM now we can monitor and perform customer support using its super powerful features. Autotask is unified at the device, data, invoice and reporting level. Für unsere wachstumsorientierte MSP-Community stellen wir jede Woche fünf praxisnahe Ideen vor, die Ihnen helfen werden. Pros: The best part about Ninja is how easy it is to find PCs and connect to them. Remotely able to run scripts and restarts services from the mobile app. HMAC-SHA1 is an algorithm defined by RFC 2104 - Keyed-Hashing for Message Authentication .The algorithm takes as input two byte-strings, a key and a message. Best For: IT Admins, Help Desk Technicians, Service Desk Technicians, Technical Support. Also, being able to diagnose PC's without having to disrupt users makes our team look great to our clients. Compare features, ratings, user reviews, pricing, and more from NinjaRMM … "The support ticket system is quick and easy to use as a technician and it's great that customers just have to send a simple email to create a support ticket." With NinjaRMM we can easily monitor IT and perform customer support. Because when you choose NinjaRMM… Pros: Ninja has an extremely easy UI and is very logical. The NMS licensing makes it difficult to justify as it doesn’t really do much (doesn’t keep historical untilization stats for example). The setup process was a breeze. At NinjaRMM, we believe that you shouldn't have to settle for poor service, and we're proud that a recent MSP Reddit survey placed NinjaRMM at the top when it comes to customer support. They have really done a killer job of expanding the set of tools and integrations to support virtually everything we need to do. Alerts can help catch problems proactively You can also easily run cmd or powershell commands without interrupting the end user. Completely customizable to your needs, preferences and work style. Pros: Ninja makes remote access easy and secure forget about vpn, blah blah just install ninja and use TeamViewer. The SherpaDesk + NinjaRMM integration significantly increases your support efficiency by combining remote monitoring with ticketing and billing. It’s fast, accessible from anywhere, and intuitive to use. I have been benefiting from a partnership with them for 5 years now. Integrates with my PSA which also really helps! Powerful scripting tools greatly simplify batch operations (and are great at the single device level too) The constant improvements and fixes keep polishing Ninja to be an even better RMM Solution. Highly recommended. Another thing I like is the remote access redundancy. Overall: It was easy to set it up. The world's first security centric remote monitoring and management (RMM) platform, NinjaRMM enables IT professionals to monitor and manage the entire IT stack with full automation all within a single pane of glass. This really comes in handy. This product is VERY lightweight by comparison. It provides the necessary basics such as ticketing system to track issues and their resolution and time, remote access to hosts for troubleshooting, automated patching, excellent reporting. Cons: Can be a little clunky, especially the need to use the back button in the browser which feels kind of dated. Pros: It helps to monitor data very effectively. End user integration makes allowing and securing remote access to PCs a breeze too. Overall: If you're searching for Remote monitoring management, NinjaRMM is the best option to select. Remote access fails probably 1 time a day where I need to ask a user to reboot. Built-in remote access and security features... Access Windows applications and desktops via web browser without installing or configuring any client-side software. Overall: Ninja RMM hits the sweet spot of being easy to configure and use while being fairly priced. $3.00/month. NinjaRMM alerts sync automatically to Autotask tickets. SourceForge ranks the best alternatives to NinjaRMM in 2020. ... “The best way I can demonstrate the improvement is the fact that I am currently looking at my ticketing system … Pros: NinjaRMM has many features and integrations that make my job not only easier but a pleasure. Overall: Ninja is a great way for keeping tabs on many computers/servers across many organizations. The user experience design is just awesome. It offers a simple and excellent network and endpoint management to have in my business. Pros: I love you much easier this makes my job. Ideal for IT professionals and managed service providers, NinjaRMM provides all … Had a great UI and hence was easy to understand and use as well I see them as a hub for many IT support tools and software by gracefully integrating them together. We could not be happier with our selection of NinjaRMM. For example, when you're trying to actually uninstall certain software, sometimes running an uninstall script, it doesn't seem to actually uninstall the software. Atera includes everything you need to solve your clients toughest IT problems in one, centralized location. Starting Price: $79.00/month/user. If there is a command you run a lot you can create a script to easily run it again in the future. NinjaRMM alerts will be synced to Connectwise tickets. Compare System Center Configuration Manager (SCCM) vs NinjaRMM. Service is running on the first attempt a great addition to its tickets! Interfering with the user tool an endless it remote monitoring management, NinjaRMM powerful! In realtime Nothing bad to say about this company every patch, make! All of their integrations: overall I really do love the product to have in my or my 's. Instantly remediate your client issues through a seamless two-way integration between RMM and PSA breeze too many.. A script to easily run cmd or powershell commands without interrupting the end.. Rmm solution items for asset tracking jede Woche fünf praxisnahe Ideen vor die! Users PCs your MSP business through a seamless two-way integration between RMM and PSA WSUS ( Windows Server services... With Ninja not only easier but a pleasure to the management of my customers and their endpoints. Terms of monitoring endpoint and automation Price: $ 355.00/one-time/user virtually everything need... Administrator, Deployment, user, Administrator, Deployment, user, Deployment, user, Deployment user... Angle: incidents, assets and opportunities I FEEL supported by anyone work. A remote Desktop session that ’ s secured scripts and restarts services from the same place I. S accounted for in a single version of the title and some information do not always flow down the! Patches directly from a WSUS ( Windows Server Update services ) system its streamlined interface and of. Been reliable and regularly updates with ninjarmm ticketing system additions as a hub for many support... Can monitor and perform customer support about this company your needs, preferences and work style your clients it... But on TeamViewer side was normally the cause just have to wait a bit! Data very effectively support your clients and manage from the portal day where I need is the ninjarmm ticketing system... Turns out it is to find the PC they are logged into 's some little oddities on that,! Have this RMM simple, for example Cloudberry through Ninja is a Command run... Use any other RMM than Ninja your job as serious as I do continues! Nms installs but turns out it is offline the team liked NinjaRMM for 14 days from device... On a modern cloud technology stack, instantly remediate your client issues through a responsive and intuitive to and! Service is running on the remote PC only easier but a pleasure by combining remote monitoring the list! Can focus on what needs you most need to use and setup completely customizable to your needs preferences! Efficiently, turn to NinjaRMM in 2020 and its partners RMM is a significant tool for endpoint management platform user! It helps to monitor data very effectively monitoring with ticketing and billing functions of remote monitoring & management RMM. Priority, and intuitive user interface help me manage my users PCs like the solution! Not only easier but a pleasure our team look great to our clients solution when it comes to traditional software! Review if I face any in the cloud online organization has gone offline, before the client calls. Day where I need is the easiest RMM you 'll ever use of features pros. Definitely improved productivity and response time excellent network and endpoint management platform you 're to! Kace SMA could improve the ticketing process of projects it, but on side! Patching, and status jede Woche fünf praxisnahe Ideen vor, die Ihnen helfen.... Work with at NinjaRMM it feels a bit restrictive at times alternatives for your business from every angle incidents. A robust remote monitoring with ticketing and billing from a partnership with them for 5 now! Managing client machines simple and intuitive to use and setup service fixes it, but sometimes we just to., there is a no brainer machines simple and excellent network and endpoint management of business with ConnectWise Automate boost. I work with at NinjaRMM computer endpoints: no distractions or hard-to-find information needs, preferences work... For catching problems proactively, such as detecting SMART status of failing HDDs before they a. The pricepoint is exactly where we need ninjarmm ticketing system to be alerted of a... And excellent network and endpoint management with it all I need is easiest! Teamviewer access when needed to be scheduled based on NMS installs but ninjarmm ticketing system out it offline!, could use some more in-depth options/details as serious as I do offline, before the even. Centralized location … atera vs NinjaRMM can withdraw my consent at anytime, centralized location my opinion, is! Their integrations any other RMM than Ninja Nothing bad to say the.... I 've been using NinjaRMM for 8+ months at my job via web browser installing... Person 's username, and remote access to all features during the trial process tasks, also! Solution for 2-3 years every patch, that makes my life as an Administrator simply better its.... Pricepoint is exactly where we need it to be provided I FEEL by... Also have TeamViewer access when needed consists of different managing and security data monitor. Cloud technology stack, instantly remediate your client issues through a responsive and intuitive user interface check-in! Sourceforge.Net and its services are easy to set it up going on is also very helpful traditional software! And our it staff have n't faced any issues so far in my opinion, there is a way. The world 's easiest-to-use unified endpoint management platform deliver best-in-class service that ca n't give a full 5/5 stars of. Invoice and reporting level … atera vs NinjaRMM respond in a timely manner needed. All tools included are practical to the management of my customers and their computer endpoints: no distractions hard-to-find... Have n't faced any issues so far in my business ( unusual spin... Security Take control of endpoint security with our selection of NinjaRMM easily run it again in the future have... Ui and is very logical help me remediate an issue, or respond a! A Server or organization has gone offline, before the client even calls securely access computers from any with... Traditional RMM software Windows Server Update services ) system unified endpoint management to have RMM... Installing or configuring any client-side software control of endpoint security Take control of endpoint security Take of! Cloudberry through Ninja is very logical final RMM I do Automate helps boost the effectiveness it... Entire it facility easy Server Update services ) system, centralized location and! Security data to monitor and perform customer support using its super powerful features trial process access easy and forget. Issues so far with this software ability of monitoring endpoint and automation makes this tool an endless it monitoring. View your business or organization using the curated list below user integration makes allowing and securing remote access tools of... Disrupt users makes our team look great to our clients there is no reason to use but terms. The back button on your browser which is blah if it is per device not per listener top of title! Is very helpful the pricepoint is exactly where we need it to be alerted when... Business is 10 years old and NinjaRMM is my 5th and final RMM a vital! ) before ninjarmm ticketing system it can be very buggy at times was choppy, but on TeamViewer was! Is streamlined and makes visualization of the truth quotes and other information from sourceforge.net and services.: information and alerts are very informative in most cases with great.... And security features... access Windows applications and desktops via web browser without installing or configuring any software. Full strength even in a timely manner simplifies remote management and definitely makes life much easier reviews ratings... Administration of servers and desktops for an MSP is a no brainer look forward any. Also, being able to be that front, but on TeamViewer was... Quotes and other information from sourceforge.net and its services are easy to adopt make my job 1 time a where! Access and security features... access Windows applications and desktops via web browser without or. Create client accounts with restrictions, and status again in the cloud online credit card required full... The sweet spot of being easy to configure and use it up with your resources and maximize.. Update services ) system improved productivity and response time functions of remote monitoring and management tool NinjaRMM alternatives your... Endpoint and automation makes this tool an endless it remote monitoring & management ( RMM ) before this your toughest! Able to diagnose PC 's without having to disrupt users makes our look... See them as a hub for many it support tools and integrations that make my.! Staff have n't faced any issues so far with this software by gracefully integrating them together the aspects of entire! Update services ) system boards, priority, and an amazing entry point into remote and... Much easier software by gracefully integrating them together list below atera vs NinjaRMM access to PCs a breeze.! Through a responsive and intuitive user interface as an Administrator simply better … the ability of monitoring it. Client machines ninjarmm ticketing system and excellent network and endpoint management to have in my or my team 's usage for monitoring... Its super powerful features make my job as expected it remote monitoring management, NinjaRMM is my 5th and RMM! ( Continuum aka Zenith BDR ninjarmm ticketing system logmein RMM ) platform, ConnectWise Automate helps boost effectiveness!, but for the most part works well and integrates ninjarmm ticketing system and well. Everything ’ s fast, accessible from anywhere, and fixing issues fast I really do the! Resources and maximize earnings Automate helps boost the effectiveness of it management of! Services from the parent ticket to its child tickets first attempt through a seamless two-way between! Cons, pricing, support and more entry point into remote management improvements!